AI Operations Platform
Operations that run themselves.
Replacing manual operational process with intelligent automation.
A distribution business was processing tens of thousands of orders a month through spreadsheets, email threads, and three disconnected systems. We rebuilt it as one platform: orders flow in automatically, exceptions are classified and routed by AI, and the team only sees the cases that genuinely need a person.
99.98%
Operations
Fulfillment network · North America
Orders processed
+12.4%vs prior
Automation rate
+1.8 ptsvs prior
Open exceptions
−31%vs prior
Avg. handling
−18%vs prior
Order throughput
Orders per hour · rolling 7 days
Live activity
Maya Rodriguez approved 14 flagged orders
2m ago
Automation resolved address mismatch on #48219
4m ago
Assistant flagged 3 orders for manual review
7m ago
Automation ERP sync completed, 4,812 records
12m ago
Devin Park updated routing rule Priority Ship
21m ago
Automation runs
5 of 34 shown| Workflow | Schedule | Status | Progress |
|---|---|---|---|
| Order intake → ERP sync | every 5 min | running | |
| Address validation | on create | healthy | |
| Exception triage | AI · continuous | 41 in queue | |
| Carrier rate shopping | on fulfillment | healthy | |
| Refund reconciliation | nightly 02:00 | queued |